Frequently Asked Questions

Why choose It’s Truly Yours?
Consumers today have a wide variety of photo invitations to choose from for their special occasion. Unfortunately, many of these options are from designs that were not made with YOU in mind. At It’s Truly Yours, we can offer a design for your event that is creative, unique, and totally YOU! With a great price, and superior quality, our invitations, announcements, and thank you notes are much more than what they appear; they are works of art made especially for YOU!

How does the process work?
When you place your order, we will respond to you within 24-48 hours with a proof of your card and collect any further information we may need.  Once you approve your proof, we will send you an invoice via email, which you will need to pay via PayPal or money order.  When we’ve received your payment, we will send your order to our printer.  Typically, the turnaround from our printer is two days, but it may take a little longer depending on the volume of orders we have at the time.   After we receive your order back from our printer, we will ship it out to you via US Priority Mail.  If you should ever have any problems with the order, please contact us immediately and we will do whatever we can to make sure that you are pleased! 

I’ve looked through your designs but I haven’t found exactly what I want.  What can I do?
If none of our pre-designed templates will work for you, you like different elements from existing designs or you’re looking for a category that we don’t have templates of, just click on the "Custom Design" template in our gallery and fill out the order form.  If you have additional questions, email us at itstrulyyours@gmail.com.   

Can I order samples of your work?
If you would like to request a few samples of our work, please email us at itstrulyyours@gmail.com.  We charge a flat rate of $2.00 for shipping and handling.

Do you offer discounts if I order more than one product?
Yes, we offer a discount if you order both invitations/announcements AND thank you notes, but this does not include address labels.  Please note that combo packs are only available in the 5x7 size, unless specifically requested otherwise. 

Can I have It’s Truly Yours design my cards but get them printed elsewhere?
We will design your card for a flat fee of $25 per design.  We can email the design to you for free or mail a CD to you for $5. 

Can I place an order by phone?
Sure.  Just call us at 814-360-6463 or 304-218-1892. 

Are envelopes included in the price?
Yes, a quality envelope is provided at no additional cost.  Extra envelopes will be provided only if specifically requested. 

Can you ship my envelopes out early?
Sure we can!  Just let us know ahead of time that you want them sooner.

What if I need more cards after I place an order?
We maintain backups of all photo cards that we design. We can reprint extra photo cards in a minimum amount of 25.